About The Role
As a part of the team, the Solutions Engineer role brings business value, technical aptitude, and product expertise. If you are drawn to a constantly innovating product PaaS and to solutioning for technical and business challenges with prospective brands, this job is for you.
Requirements for the role:
- Strong experience in presales solutions engineering or consulting.
- Strong executive presence, capable of effectively articulating and advocating ideas to key stakeholders, driving consensus, and influencing decision-making processes.
- Solid understanding of cloud-based technologies and SaaS fundamentals.
- Deep understanding of technical strategy as it relates to operating and growing commerce businesses.
- Hands-on skills of front-end web development (HTML, JavaScript, CSS, Liquid).
- Strong API knowledge (REST and GraphQL) for enterprise integrations.
- Great troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
- Strong ability to prioritize work in a high velocity environment.
- Native or fluent in English and Spanish, French or German.
- An additional European language will be a bonus.
Projects, activities, and expectations of your role include:
- Work to help qualify and close deals from a technical requirements perspective with Sales and development partners/agencies.
- Engaging with clients through requirements discovery and strategic consulting sessions.
- Creating customized product demos and proof of concepts for use during virtual or on-site client demonstrations.
- Act as a SME on projects with cross-functional teams.
- Participating in online webinars and in-person events/speaking engagements.
- Becoming an expert on Shopify’s application ecosystem and integrations.
- Aligning with product and RnD teams on future roadmaps and sharing feedback on released features and client trends.
- Mentoring and coaching the sales team on technical aspects of Shopify Plus.
Bonus experience:
Is some of this tech new to you? That’s OK! We know not everyone will come in fully familiar with this stack, and we provide support to learn on the job.
- Experience with the Shopify Plus platform.
- eCommerce experience and knowledge of latest trends (storefront implementation, omni-channel, supply chain, B2B).
- Familiarity with version control systems (e.g., Github).
- You’re an entrepreneur yourself.
Medium Level
Type Fixed
Duration: More than 06 months