o support our continued growth in EMEA, Linnworks is in search of a passionate and experienced individual to join our Solution Engineering team and contribute to the growth of a fast-paced Sales Organization. We are looking for driven individuals that take the initiative to find creative solutions to complex problems while working in a highly collaborative, team environment.
In this role, you will bring an open mind and a positive attitude while creating exceptional customer experiences for our prospects.
The Solution Engineer will be responsible for demonstrating the value, power and competitive advantage of our ecosystem, as well as the technical capabilities of our core platforms. The Solution Engineer will work with our prospective clients, customers, and partners to ensure a strong fit for their businesses, and will be seen as a trusted advisor for the company. They will have the opportunity to contribute to the sales, product, services, and partnership strategies.
This position is available to someone able to work remotely in the UK. Occasional travel will be expected.
In this role, you will..
- Own pre-sales technical support of prospects and partners from initial contact through product demonstration and hand off to onboarding
- Work with Sales Executive members to acquire, grow and expand mid-market & enterprise accounts by addressing prospects’ technical challenges
- Actively engage with prospect stakeholders to drive solutions to complex technical or business workflow challenges
- Assist Sales Executives to thoroughly respond to RFP and technological requests
- Collaborate with a global team of talented Solution Engineers to drive better processes throughout all aspects of our products and services
- Possess a complete mastery of Linnworks’ product offerings, business model, emerging technologies, and partner platforms
- Provide feedback to internal stakeholders and Product Managers to drive platform and workflow improvements
- Provide training and guidance to all Linnworks Team members, helping us grow our position as e-commerce experts
- Be flexible to take on additional tasks needed to scale the sales organization
- Coordinate and collaborate with the support and onboarding teams to ensure the long-term success of the client
- Continuously develop your knowledge of our product, industry, and sales process
Required Experience
- 5+ years of experience in SaaS, eCommerce, B2B Sales/Solution Engineering or Implementation/Onboarding roles.
- A proven track record of success selling mid-market and enterprise-level SaaS products through demonstrations, drafting RFP responses, and architecting solutions
- An understanding of complex web and mobile applications utilized for documentation and project management
- Experience with consultative, value-based selling methodologies
- Working knowledge of e-commerce business
Preferred Experience With The Following Technical Stack
You’d come on board with...
- Great communication and interpersonal skills
- A team player with strong collaboration skills
- A true entrepreneurial mindset, you’re self-motivated, resourceful, innovative, forward-thinking, accountable, and committed.
- Highly organized and great time management
- Excellent at picking up new skills, and willingness to continuously develop personal and professional skills through training and feedback.
- Enthusiastic about working in a fast-paced, scale-up environment
Interested?? Click me to apply