PHP And React (Support Engineer)- remote
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Medium Level
Type Fixed
Duration: More than 06 months
Project Detail
About the job
Job Title: Business Support Engineer - Mid level
Job Description
As a Business Support Engineer, you will provide integration support through Cloud-Based APIs to our Business Partners, enabling them to connect with a variety of users around the world. You will troubleshoot technical issues in real-time, manage technical relationships with partners, and communicate partner needs to the product team. You will also write production code to improve our internal tooling and products, create and maintain informative content and documentation, and provide 24x7 on-call support coverage. Additionally, you will proactively analyze information to identify trends, recommend tactical improvements, and use problem-solving skills to resolve large business problems. You will work independently to understand the impact of your actions on stakeholders, coach others through projects, challenge priorities constructively, make informed decisions, and deliver constructive feedback to peers.
Essential Skills
- Proven experience in API development on cloud-based infrastructures
- Programming experience using Object-Oriented languages such as PHP/Hack and JavaScript/React
- Experience with the full web stack, SOAP, and REST-API technologies and architectures
- Demonstrated problem-solving approach and analytical skills
- Experience in communicating with technical and business audiences
- Experience in writing technical documentation
Personal Attributes
- Proactively analyzes information to identify trends/opportunities
- Independently thinks through execution from end-to-end
- Confidently and constructively challenges priorities
- Delivers constructive feedback to peers
- Motivates and unites the team to achieve common goals