Key job responsibilities

This role supports our services that focus on distributed, cloud infrastructure of AWS S3 storage, Storage Gateway, Glacier, EFS, FSx for lustre, Snowball, AWS Transfer for SFTP, Datasync and AWS backup.

Our cloud support engineers are also the “voice of the customer” and have a strong voice in to the development teams for recurring issues or feature requests.

We are open to hiring candidates to work out of one of the following locations:

Nairobi, KEN

Basic Qualifications

• 4+ years of relevant experience
• Unix/Linux or Windows system administration skills
• Knowledge of client/server and distributed systems architectures
• Knowledge of filesystem, block and object storage
• Knowledge of Storage architectures and backup/DR strategies
• Understanding of networking protocols: DNS, HTTP, SSL, SFTP, TCP and UDP
  
  

Preferred Qualifications

• Experience troubleshooting filesystem, block and object storage
• Experience with scripting (i.e. bash, Python, PowerShell etc.)
• Detailed knowledge of storage protocols: iSCSI, NFS, SMB
• Experience with network troubleshooting and tools e.g. iperf, MTR, traceroute, dig,
• Prior working experience with AWS e.g. AWS S3 storage, Storage Gateway, EFS and AWS Backup.
• Experience working with REST API based services
• Exposure to OS and networking security concepts and standard methodologies.

To apply for this role visit:Cloud support Engineer