Role Overview:

The Business Analyst bridges DRIVE stakeholders and our technical teams, ensuring the 

Aggregator Evaluation & Management Tool (AEMT) meets business objectives. Senior BAs 

drive strategic engagements and complex analyses; Mid BAs execute detailed documentation 

and validation.

Key Responsibilities:

• Requirement Elicitation & Management: Lead workshops, interviews, and surveys 

with CLIENT, aggregators, off-takers, and pastoralist representatives; document needs in 

BRDs, use cases, user stories, and acceptance criteria.

• Process Modeling & Analysis: Map existing stakeholder processes (BPMN), conduct 

SWOT/PEST analyses, identify gaps and optimization opportunities within the DRIVE 

value chain.

• Backlog & Change Control: Maintain and prioritize the product backlog in JIRA; 

evaluate and manage change requests to minimize scope creep.

• Stakeholder Collaboration: Facilitate sprint planning, demos, and retrospective 

sessions; manage expectations and resolve conflicts.

• Quality Assurance Support: Validate features during UAT, coordinate sign-off, and 

ensure alignment with business requirements.

• Mentorship & Knowledge Transfer (Senior Only): Guide Mid BAs, drive best 

practices, and deliver training materials for CLIENT users.

Qualifications & Experience:

• Education: Bachelor’s degree in Business Administration, IT, Computer Science, or 

related.

• Certification: CBAP or CCBA preferred for Senior; IIBA certification a plus for Mid.

• Experience:

o Senior: 5+ years in business analysis, including at least one large-scale software 

deployment in financial or agri-tech sectors.

o Mid: 3+ years in BA roles with demonstrable project deliverables.

• Tools & Methodologies: Proficient in JIRA, Confluence, MS Project; BPMN, UML; 

SWOT/PEST analysis; wireframing tools (Figma).

• Soft Skills: Exceptional analytical, problem-solving, written and verbal communication. 

Strong facilitation and stakeholder management.

Core Competencies:

• Strategic thinking, attention to detail, adaptability, negotiation, and active listening.

KPIs:

• Requirements accuracy (percentage of features delivered with zero change requests).

• Timeliness of BRD and user story delivery.

• Stakeholder satisfaction score

APPLY BY SENDING YOUR CV TO talent@workforceafrica.co